Pam Shumake L.C.S.W.
Individual Therapy for Teens and Adults
Support. Insight. Solutions.
Germantown, TN
in-person
and Telehealth in AL, AR, FL, LA, MA, MS, NY, SC, TN & TX
For 30 years, I have supported people navigating challenging life experiences, mental health concerns, and complicated family and relationship dynamics. I can be a thought partner for those who need someone outside their daily lives to support them in tough situations. Connecting with a trusted, supportive person can help people begin to heal, think clearly, and improve their overall well-being. My private practice focuses on the needs of older adolescents and adults.
As a graduate of the University of Tennessee with a Master of Science in Social Work and a B.A. in Psychology, I have extensive training and experience in mental health, social work, and counseling. I am currently pursuing a Doctor of Social Work (DSW) at the University of Tennessee. My doctoral work includes a developing scholarly focus on menopause-informed clinical social work, with particular interest in how the menopausal transition intersects with mental health and clinical assessment.
I am Certified in Dialectical Behavior Therapy (C-DBT) and use an eclectic therapeutic approach. These include Cognitive Behavioral Therapy (CBT), Internal Family Systems, and Positive Psychology. I incorporate interpersonal, psychodynamic, attachment-based, strengths-based, and solution-focused perspectives.
I offer in-person sessions at my Germantown, TN office and online sessions for people located in Alabama, Arkansas, Florida, Louisiana, Massachusetts, Mississippi, New York, South Carolina, Tennessee, and Texas.
Practice Areas and Interests
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Psychotherapy for individuals experiencing anxiety, mood concerns, adjustment difficulties, grief and loss, and trauma.
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Support for individuals navigating life transitions, new careers or relationships, and changes involving family, friendships, and sense of self.
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Complicated family dynamics and parenting challenges
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Support, psychoeducation, and therapy for women navigating the emotional and psychological changes that may occur during perimenopause and menopause
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Support for individuals transitioning into retirement and adjusting to the lifestyle, identity, and emotional changes that may accompany this stage of life.
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Therapy and support for neurodivergent late-teen and adult individuals seeking social skills development, greater self-understanding, and improved quality of life.
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Counseling for individuals coping with separation, marital distress, divorce, breakups, dating, and relationship challenges.
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Support for high school seniors and college students navigating academic and social pressures, major life transitions, and decisions about their futures. Online sessions are available for college students away from home who may be adjusting to a new campus or feeling isolated or overwhelmed.
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Coaching for executives and business leaders focused on performance goals, organizational dynamics, leadership challenges, and workplace culture.
Getting Started
Finding a good match with a therapist is an important step toward feeling better in your daily life. As a therapist, I want my clients to feel understood, supported, and comfortable. I work with older teens, college students, and adults of all ages.
At my Germantown office, I offer a private, comfortable setting where you can talk openly about your thoughts and concerns. Together, we will develop a plan based on your individual needs and goals. For those who prefer virtual sessions, including college students away from home, I also offer online therapy through a HIPAA-compliant platform.
Fees for Services
I offer private-pay individual therapy sessions for $175 per 50-minute session. Payment is due at the time of the appointment, and I accept cash, credit cards, and electronic payments.
Because I do not bill insurance for private-pay sessions, a diagnosis is not required solely for insurance billing purposes.
Please cancel at least 24 hours before your scheduled appointment. Clients who cancel with less than 24 hours' notice are charged half of the session fee. Missed appointments are charged a session fee.
Clients may use the SimplePractice client portal for paperless documents, secure communication, and billing.
Insurance Reimbursement
I am an out-of-network provider and do not bill insurance directly. Upon request, I can provide documentation that you may submit to your insurance company for possible out-of-network reimbursement. Coverage and reimbursement vary by insurance plan, so I recommend contacting your insurance company directly to understand your out-of-network benefits.
HSA/FSA: You may use Health Savings Account (HSA) and Flexible Spending Account (FSA) cards for eligible services. If you plan to submit documentation to your insurance company for reimbursement, insurers generally require a mental health diagnosis and diagnostic code as part of the claim.
Medicare: I am not a Medicare provider. Medicare clients must sign a waiver acknowledging that services are private pay and not eligible for Medicare reimbursement.
By not participating on insurance panels, I can maintain a smaller private practice with greater flexibility in scheduling and availability. Please reach out with any questions regarding fees and payments.
About Pam
I have lived in Germantown for 28 years after attending school in Knoxville and living and working in Nashville. I was born and raised in Memphis and love our city's people and culture. I have spent most of my adult life working in mental health across a wide range of settings. I strive to understand people and their unique life experiences so I can support them through difficult or challenging times.
State Licenses:
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Tennessee — Licensed Clinical Social Worker
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Alabama — Independent Clinical Social Worker
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Arkansas — Licensed Certified Social Worker
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Florida — Licensed Clinical Social Worker, Telehealth
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Louisiana — Licensed Clinical Social Worker
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Mississippi — Licensed Certified Social Worker
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Massachusetts — Licensed Independent Clinical Social Worker
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New York — Licensed Clinical Social Worker
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South Carolina — Independent Social Worker Telehealth Provider
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Texas — Licensed Clinical Social Worker
My professional experience and affiliations:
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University of Tennessee, Knoxville, College of Social Work — Current Doctor of Social Work (DSW) student, Advanced Clinical Practice and Leadership
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Hutchison School, Memphis — Counseling Director and Upper School Counselor, 1998–2022
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Lakeside Behavioral Health Systems, Memphis — Therapist, 1998
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Vanderbilt University Medical Center, Department of Child Psychiatry — Therapist, 1996–1998
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Vanderbilt University, Center for Mental Health Policy, Vanderbilt Institute for Public Policy Studies — School-Based Counselor, 1998
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The Mayor's Employment and Training Center, Nashville — Summer Programs Director, 1996
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PEACE Inc. (Project to End Abuse through Counseling and Education), Nashville — Co-facilitator of Groups, 1994–1996
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Vanderbilt University, Center for Mental Health Policy — Research Analyst, 1992
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Certified Dialectical Behavior Therapist (C-DBT)
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National Association of Social Workers — Member
Contact Information
To become a client or schedule an appointment, call or email Pam. A free 15-minute initial phone consultation is available to help determine whether Pam is the right therapist for you.
Sessions are private and confidential within legal and ethical limits. Pam Shumake Counseling, Inc. reviews its policies and practices with new clients and makes them available through the secure client portal. We conduct electronic communication and telehealth sessions using HIPAA-compliant platforms.
Contact information
Appointment days
2014 Exeter Road
Germantown, TN 38138
Day and early evening appointments available on Tuesdays, Wednesdays and Thursdays.
Good Faith Estimate Disclosure
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers must give patients without insurance, or who are not using insurance, an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 901-300-9157.
Information for Texas residents
Per House Bill 4224 (89th Regular Session), Section 181.105 of the Health and Safety Code:
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Clients may request health care records from Pam Shumake Counseling Inc. directly by an email or a call.
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To contact the Texas Behavioral Health Executive Council, see the Council's Contact Us webpage or to file a consumer complaint with the Office of Attorney General’s Consumer Protection webpage.